Shipping Information

Shipping Fees

Flat rate international shipping fee of $10 for orders under $30.

How long will it take to get my order?

Australia:

Standard delivery rates within Australia are usually between 3-5 business days.

International:

Depending on your location standard international deliveries can take between 5-15 business days.

Duties/Customs fees: Some countries may charge import duties and taxes or other random fees. As these are out of our control, we are not responsible for any of these potential costs that may arise

Tracking:

Tracking numbers are provided for all orders.

Lost in transit:

In the unlikely instance your order gets lost in the mail, please contact us so we can track it down or issue a replacement asap.

Payment

How do I pay?

All orders can be paid for online using our secure checkout. We accept PayPal, Visa, Mastercard, American Express, and Discover

I'm getting an error?

If you encounter an error on our site, have no fear. Please contact our 24/7 support team using the enquiry form, live chat function, or email us on help@amore.com

How do I cancel an order?

You can cancel your order and recieve a full refund up until the order has been dispatched.

Returns

What if the clothes don't fit or I change my mind?

If you change your mind upon arival or discover they do not fit, as long as they are in original condition and have the tags and packaging they arrived with, you can return your items for a refund. Please be aware we do not cover the costs of return shipping in such cases.

What if my goods a faulty?

If you provide proof that your goods were faulty upon arrival we will organise a free return and issue a replacement asap.

Returns process

Please contact out support team using the enquiry form on our contact page and select returns as the reason, and provide your request, the order number and product details.

Refunds Policy

Change of mind

Refunds or partial refunds will be issued upon to safe return of the goods, depending on their condition. Shipping costs will no be refunded

Faulty goods

We will take full responsibility for damage goods upon arrival or delivery errors, and upon investigation you can receive a full refund.

Manufacturing

Where are your products made?

The locations our manufacturing varies depending on the style, however rest assured our products are not made in sweat shops.